Cost-free 30 Day Returns & Resizes
If for any motive you are not happy with your obtain, only return it inside 30 times for an exchange or full refund. At One particular23 Jewelry, we offer complimentary 30-working day returns, so that you can make guaranteed your purchase is just appropriate.
Make sure you be aware we do not take returns or exchanges for:
* customized orders
* objects on sale
We provide just one complimentary resizing for our standard ring types. Please take note our dainty and eternity rings cannot be resized thanks to their structure. After 30-working day period complimentary resize period, rings can be resized for a fee when in just jeweler’s advisable sizing array. For more data, you should don’t hesitate to simply call to speak to our jewelry advisor.
The returned products have to be in their unique, unworn affliction. Owing to their customized mother nature, the pursuing orders are nonreturnable: items that have been modified, engraved, or resized items that have previously been exchanged and personalized-built jewelry.
We choose delight that our jewellery is made with exceptional expectations!
How to Return an Purchase
1. Make contact with our jewellery consultant to get ask for your delivery return.
2. Prepare your item: for all returns and exchanges, include all first packaging and accompanying resources, like the packing slip and all diamond certificates (a $ 100 replacement payment for each certification will be charged normally). For resizes, do not include authentic certificates and accompanying products. For safety motives, do not create jewellery, diamonds or other similar text wherever on the bundle.
3. Shipment and Coverage: For your ease, we advocate applying the first packaging from your buy. Spot the ring/jewelry box within the medium box. Location the medium box within the larger box. Receive a USPS receipt to ensure that the merchandise has been transported – this receipt will act as evidence of insurance policies.
Refund Course of action
Just after we obtain the returned order, our Good quality Assurance section will inspect and confirm the condition of the product. Returns consider close to 7 organization days to course of action upon receipt of the item. Refunds will be issued by using the approach of payment employed in the primary purchase, or by check out if the primary payment method was financial institution wire. For all credit card refunds, be sure to make it possible for just one month to month billing cycle in purchase for your credit score to appear.
Any returns demonstrating indicators of have on or individuals that have been engraved, altered, resized, or ruined in any way will not be recognized for return. Improperly packaged or uninsured merchandise will be refused receipt.
If you have any queries about our return method, make sure you speak to us.